FAQs

Thank you for your interest in volunteering for the Mental Health America of Franklin County Pro Bono Counseling Program (PBCP). By volunteering your time and expertise, you are helping to support the health and well being of some of the most vulnerable people here in Franklin County.

Who is Eligible?
The PBCP is a free service available to adults in Franklin County who are unemployed, uninsured, underinsured, or unable to afford traditional counseling services. These include individuals and families that are struggling with situations such as unemployment, life changes, depression, anxiety, grief, and marital or family issues.

Who is not eligible?
While the PBCP is not appropriate for individuals with serious mental illness, MHAFC has other sources of information and referral to connect people in need with appropriate and available mental health treatment. All PBCP clients are prescreened for appropriateness. If at any point an individual is determined to need more intensive services than the PBCP can offer, they will be referred to the Ombudsman program for linkage with an appropriate service provider.

How does the program work?
Once a person is determined to be eligible, they are matched with a licensed mental health professional that will work with them to establish appointments and a plan for recovery.

Who can volunteer?
MHAFC recognizes that the depth of our volunteer pool is integral to providing the right service to each PBCP client. We are actively recruiting licensed mental health professionals from a variety of fields including social workers, counselors, psychologists, psychiatric nurses, psychiatrists, and graduate students in these fields.

What are the benefits of volunteering?
As a PBCP volunteer, you will have the support of Mental Health America of Franklin County. We offer our volunteers:

  • Professional liability insurance
  • Counseling sites throughout Franklin County
  • Support of the MHAFC Ombudsman
  • Participation in the PBCP volunteer recognition event

How to Volunteer?
Learn more about volunteering or register today. You can also call Sheronda Palmore at 614-884-7227 for more information.